As well as simply referring to its basic functionality, "usability" means getting the most out of a space, service or place. Consequently our solutions are people-focused and, with a view to providing universal accessibility, we use the most suitable channels for our various audiences to enhance the overall experience.
Solutions
digital platforms
Our platforms are veritable digital ecosystems, focused not only on the user but also on relations with people, places and regions. We use technology able to facilitate co-design processes between operators and to build loyalty among users.
Solutions
Sales systems
We work hand in hand with our users to design tailored experiences, combining innovative services and technologies to sell tickets, products and personalised packages. Our systems are based on user requirements to ensure accessibility, usability and security.
Solutions
space design
We develop specialised spaces to create places where different people can meet and exchange ideas, experiences and discoveries. The spaces are open to local communities, connecting different sites and recreating identities.
Case History
Best practice
Network
We are a network: our experience and work create a web made up of our members, collaborators, users, partners and stakeholders, indispensable elements to a cooperative approach that revolves around people, professionalism, ideas and sustainable projects.
Numbers and impact
The figures of our cooperative have been certified and reported transparently. The focus on the impact of our projects, activities and services is an integral part of our identity as a cooperative. Relevance, reliability and transparency are the essential values that underpin our work. We understand that only by measuring performance can we improve.
The following data refers to 2019, before the beginning of Covid-19 pandemic.
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18 million visitors
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1,050 shareholders throughout Italy
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1,987 employees, 71% women
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3.4 million bookings
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500,000 user visits
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330 programmes,163.000 students
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12 million website hits
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€ 76 million turnover in 2019
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19,000 educational workshops delivered
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740,000 audioguide and videoguide users