Customer surveys

The measurement of user satisfaction throughout the visit experience is essential in order to improve the whole audience experience.

We have developed specific audience analysis and experience evaluation tools in order to be always capable of offering cultural proposal and services suitable for the context.

Thanks to our digital platform and its integrated tools, designing, customising and administering surveys inside cultural sites beacome an easy and instant activity. Collected and aggregated real-time visitor experience data are then analysed and shown through infographs and easy-to-consult reports.

AMONG OUR SERVICES:

Surveys creation and administration surveys;
User profiling campaigns;
Data analysis and reporting.

Customer surveys regional marketing Digital and direct marketing Trade marketing Data analysis

Integrated activities

Customer surveys

We have developed specific audience analysis and experience evaluation tools in order to be always capable of offering cultural proposal and services suitable for the context.

Open Activities

Integrated activities

regional marketing

We analyse characteristics and requirements of different regions, developing synergies between operators in the supply chain and designing customised solutions able to relate the sites and heritage - both tangible and intangible - to visitors.

Open Activities

Integrated activities

Digital and direct marketing

Through different channels -- web and social media -- we maximise and strenghten communities engagement contributing to increase cultural sites’ online reputation. We activate and manage social media for cultural sites and destinations.

Open Activities