Booking systems and call centres
The management of telephone flows is guaranteed by a proprietary software suite used daily on some of the major Italian museums and archaeological areas.
Thanks to our ISO 9001 and SA 8000 certified booking systems and call centres, we are able to effectively manage requests for group bookings and those from large clients (agencies, tour operators, school groups) for Italy's top cultural institutions, offering multichannel and multilingual support.
AMONG OUR SOLUTIONS:
- gestione dinamica dell’albero informativo
- gestione automatizzata delle chiamate
- l’integrazione fra telefonia e database informazioni
- l’integrazione col modulo per la creazione di statistiche